Starbucks

Reviews about Starbucks

• 4 / 5

  By C. B. O'Hara
  Great team! Amber runs an efficient quick team even when it's busy and crazy they have smiles on their faces..it makes my morning
  January 10, 2017
• 1 / 5

  By Rachael Andersen
  Three times in a row now, I've come to this particular Starbucks and have gotten terrible drinks. First time, I ordered the snickerdoodle hot cocoa and it looked, tasted and smelled like plain steamed milk. No flavor, sweetness, or anything whatsoever. Thinking it had to be some kind of mistake, I asked if they could remake it and got the same colorless and tasteless steamed milk "hot cocoa".
  
  Second time, I decided to try the smoked butterscotch latte as I'd gotten this drink at other locations in the past and loved it. This one tasted NOTHING like what this drink should, not even the slightest hint of butterscotch (or any sweetness at all) and tasted like straight bitter black coffee. Again disappointed and thinking maybe it was an accident, I asked if they could remake it. The second one tasted like steamed milk with bitter black coffee mixed with it, as well as being about 1/3 foam.
  
  Third time today I order my "classic" drink, a white chocolate mocha with a pump of vanilla... I've been ordering this for years and know exactly what it should look and taste like, and was once again met with frustrated disappointment when it tastes like nothing again, that "plain steamed milk" taste. I tried stirring the drink up hoping the flavor was just on the bottom, and instead got a burnt coffee taste mixed in with the pain milk flavor.
  
  Now I'm normally NEVER the type of person to complain about food service, but when you spend $5.00+ on one cup of coffee, it's incredibly frustrating and angering to not only get something that you didn't order, but to have it be so gross it's not even drinkable. I will not be throwing any more drinks/money away at this Starbucks again, lesson learned.
  October 04, 2016